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One
of the many reasons I am so successful with my life is that I have
studied how the masters of negotiations achieve spectacular results.
There are three
rules you must master if you are to come out ahead in a negotiation.
Rule number one
realize that the person you are dealing with is your enemy.
Rule number two
find out what he wants.
Rule number
three make him pay top dollar.
It’s as
simple as that.
Recently I flew
to Arizona with my wife to sell her parents’ home, located sixty miles
out of Phoenix in the shadow of the Superstition Mountains.
My wife’s
father built the home out of his head and had enough wood left over to
make a couple of sheds. He did not bother to make the sheds. As a
matter-of-fact, for some reason her father did not bother to finish
building the house.
The west end opens on a southern exposure. That end
was left deliberately open so that the green house, sunroom, jacuzzi and
vegetable garden could be incorporated at a later date.
Since both he
and his wife enjoyed eating, he built a kitchen that flowed into the
laundry room, the living room and the storage area.
They filled the
extended kitchen with canned goods and various breakfast foods. As they
took porridge each morning they had a fine view of the desert from the
southern exposure which (as explained) was left open.
Summer came and
they couldn’t get the air conditioning to work effectively, (what with
the open end on the house) so they moved to
California where it was cooler and many of the houses had four sides.
The home in the
Superstition Mountains remained vacant except for tarantulas the size of
truck tires and scorpions no bigger than fire hydrants.
The first day
my wife and I got there on our mission to sell the place, I threw away
everything in the house to see how many rooms it had.
The next day I
walked down to the small town and looked around for an enemy to sell the
place to.
I asked the
first fifty people I saw but they were all friendly.
Finally the
fifty-first person turned out to be a possible enemy. His name was
Pancho and he said he would buy the place for sixty thousand dollars. I
told him I wanted eighty five thousand.
When my wife
heard that I had found a person who would give us sixty thousand dollars
she screamed: "it is a done deal."
I smiled and
pointed out that we had found an enemy and discovered what he wanted to
buy. Two of my negotiation rules had been accomplished. "Now we
shall force him pay top dollar," I said.
"But if we
have to fix this place up, it will cost us twenty thousand dollars and
we’d be lucky to get fifty thousand for it then."
Over the next
two days I spent every waking hour getting to know the enemy, drinking
with him, talking to his family, gauging his many weakness. I bounced
his little boy on my knee. My enemy talked, I listened. I talked, my
enemy listened. We laughed too loudly at each other’s jokes.
Finally on the
third day we struck a bargain that seemed more than fair. I accepted his
offer of sixty thousand dollars.
"What
happened, Mr. Negotiator?" asked my wife as we left Arizona.
"That
Mexican cheated. He became my friend. If only I could have kept him as
an enemy I could have sold him the house for any price."
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